This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms:

https://www.hibox.com.in/terms_conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Two-day shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.hibox.com.in/cancellation_and_return_policy

Cancellation Policy:

i. Your cancellation, whether attempted or actual, or cancellations due to reasons not attributable to HIBOX (e.g., providing incorrect details or being unresponsive) constitute an Authorization Breach. In case of a breach, you're liable to pay liquidated damages equivalent to the order value, which HIBOX may deduct from future payments.

ii. If HIBOX is unable to accept or cancels your order for reasons like technical errors, no cancellation charge applies. If the order is canceled after payment, eligible refunds will be reversed.

iii. No replacement, refund, or resolution without permission from Partner/Store.

iv. Complaints require proof for resolution.

v. No refund if instructions aren't followed as intended; Partner/Store follows instructions on a best-efforts basis.

vi. Refunds processed as received, unless provided as credits; refund timing follows respective bank policies.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Phone: +91 8625057306
• Email: support@hibox.com.in